Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: March 15, 2025

1. Information We Collect

When you visit MaxonElite or use our SEO audit services, we collect information that helps us provide better educational content and technical analysis. Here's what we gather and why:

Personal Information You Provide

  • Contact details when you reach out through our forms or email
  • Website URLs and business information for SEO audit requests
  • Educational preferences and learning goals for program recommendations
  • Technical questions and specific challenges you're facing

Automatically Collected Data

Our systems automatically collect certain technical information to improve your experience:

  • Browser type and version for compatibility optimization
  • IP address and general location data (city/region level)
  • Pages visited and time spent on different sections
  • Device information to ensure responsive design works properly

We never collect sensitive personal data like passwords, financial information, or detailed personal histories unless specifically required for educational services and with your explicit consent.

2. How We Use Your Information

Your information helps us deliver meaningful educational content and technical insights. We use the data for these specific purposes:

Data Type Primary Use Educational Benefit
Contact Information Program communication and support Personalized learning recommendations
Website Data SEO audit analysis and reporting Real-world examples for case studies
Usage Analytics Content optimization and user experience Improved educational resource delivery
Learning Preferences Customized educational pathways Relevant skill development focus

We also use aggregated, anonymized data to improve our educational materials and develop new courses that address common challenges we see in the Taiwan market. Your individual information never appears in these broader analyses.

3. Data Sharing and Third Parties

We're selective about data sharing and only work with trusted partners who enhance your educational experience. Here's our complete approach:

Educational Partners

We may share relevant information with certified educational providers and technical experts who contribute to our programs. This includes:

  • Guest instructors who need context about student backgrounds
  • Technical mentors providing personalized guidance
  • Industry professionals offering real-world project opportunities

Service Providers

Certain technical services require limited data access to function properly:

  • Analytics platforms for understanding content effectiveness
  • Email systems for program updates and educational content delivery
  • Cloud storage providers for secure data backup and accessibility
  • Payment processors for program enrollment (when applicable)

We never sell your personal information to third parties or use it for advertising purposes. All partner agreements include strict data protection clauses aligned with Taiwan's Personal Data Protection Act.

4. Your Rights and Control

You have significant control over your personal information. Under Taiwan's Personal Data Protection Act and our commitment to transparency, you can:

Access and Portability

  • Request copies of all personal data we hold about you
  • Download your information in common file formats
  • Receive detailed reports about how your data has been used
  • Get explanations about any automated decision-making processes

Correction and Updates

Keep your information accurate and current by:

  • Updating contact details through our secure portal
  • Correcting any inaccurate information in your educational profile
  • Adding new preferences or learning goals as they develop
  • Removing outdated information that no longer applies

Deletion and Restriction

You can request that we:

  • Delete your personal information entirely from our systems
  • Restrict processing for specific purposes while keeping basic records
  • Stop using your data for marketing or promotional communications
  • Remove your information from future research or case studies

5. Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our approach includes both technical and administrative safeguards:

Technical Security

  • Encryption for data transmission and storage using industry-standard protocols
  • Regular security audits and penetration testing by certified professionals
  • Multi-factor authentication for all administrative access
  • Automated backup systems with secure off-site storage
  • Network monitoring and intrusion detection systems

Administrative Controls

Our team follows strict protocols for data handling:

  • Limited access based on job responsibilities and educational needs
  • Regular training on privacy protection and data security best practices
  • Documented procedures for handling data breaches or security incidents
  • Annual reviews of all data processing activities and security measures

While we implement robust security measures, no system is completely invulnerable. We continuously update our protections and will notify you promptly if any security incident affects your personal information.

6. Data Retention and International Transfers

Retention Periods

We keep your information only as long as necessary for educational purposes and legal compliance:

  • Active program participant data: Duration of enrollment plus 2 years
  • SEO audit requests: 18 months for follow-up analysis and improvements
  • General inquiries and contact forms: 12 months unless ongoing communication
  • Analytics and usage data: Anonymized after 24 months, then retained indefinitely

International Data Transfers

Some educational resources and technical services involve data processing outside Taiwan. When this occurs:

  • We ensure adequate protection levels through contractual safeguards
  • Data transfers only occur with your explicit consent for program participation
  • We maintain detailed records of all international data processing activities
  • You can request local-only data processing for most educational services

Our primary data processing occurs within Taiwan, with international transfers limited to essential educational partnerships and cloud backup systems that meet international privacy standards.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how our educational content performs. Here's how we approach web tracking:

Essential Cookies

These cookies are necessary for basic website functionality:

  • Session management for form submissions and user preferences
  • Security tokens to prevent unauthorized access attempts
  • Language and accessibility settings for personalized experience

Analytics and Performance

With your consent, we use tracking technologies to:

  • Understand which educational resources are most helpful
  • Identify technical issues affecting user experience
  • Measure the effectiveness of different learning formats
  • Optimize loading times and mobile responsiveness

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some website features, but won't prevent access to core educational content.

8. Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our educational offerings, legal requirements, and privacy best practices. Our approach to policy updates includes:

  • Annual comprehensive reviews of all data processing activities
  • Updates following significant changes to our educational programs
  • Revisions when new privacy regulations come into effect
  • Improvements based on user feedback and privacy audits

When we make significant changes, we'll notify active users through email and prominently display updates on our website. For minor clarifications or administrative changes, we'll update the "Last Updated" date and maintain a summary of changes available upon request.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with any changes, you can request data deletion or restriction before the new policy takes effect.

Questions About Your Privacy?

We're here to help you understand and control your personal information. Reach out with any privacy questions, data requests, or concerns:

Email: support@maxonelite.com

Phone: +886-2-2396-2200

Address: No. 56, Zhanqian N Rd, Zuoying District, Kaohsiung City, Taiwan 813

Response Time: We respond to privacy inquiries within 5 business days and complete data requests within 30 days as required by Taiwan law.